Returns & Exchanges

At Bluntrock Brewery, we want you to be completely satisfied with your craft beer and merchandise. If your order arrives damaged or incorrect, we offer a straightforward return process to ensure your fridge stays stocked with the quality you expect.

Return Process

  • 1.
    Contact Support

    Email our team at [email protected] within 14 days of delivery with your order number and a brief explanation of the issue.

  • 2.
    Provide Evidence

    For damaged goods or quality concerns, please include clear photographs of the packaging and product labels to help our quality control team.

  • 3.
    Package Your Return

    If returning non-perishable merchandise, ensure items are unused and in their original packaging before sending them back to our brewery taproom.

  • 4.
    Receive Refund or Replacement

    Once your claim is approved, we will issue a full refund to your original payment method or dispatch a fresh replacement shipment immediately.